Frequently asked questions
What you need to know before deciding.
Why not just use a regular SaaS?
A SaaS may do the job, but it carries the vendor's brand and tends to limit or charge per user. With white label, the system and website carry your clinic's identity, with no per-professional fees, and you contract the infrastructure.
Does unlimited users mean no limit at all?
There is no commercial limit on professionals or appointments. Since the hosting is yours, the plan you contract has to keep up with usage, and we guide you in that choice.
What is AZ IA?
It is the internal agent of the system: a chatbot that carries out actions automatically, without relying on many workflows. It helps the professional and the receptionist in service, and every process in the system is being built to work with it.
How do the WhatsApp notifications work?
They are smart notifications: the system notifies the patient on WhatsApp according to the messages you set up, and the history stays in the system. Inclusion of the module and any messaging costs are confirmed in the proposal.
Do I need to install anything?
No. AZClinicas works in the browser, on computer, tablet and phone.
What does white label mean?
You use the platform with your clinic's name, logo and colors, in the system and on the website. The proposal defines the terms of use, ownership and migration.
Is hosting included in the price?
No. Hosting and domain are on you, paid directly to the provider. Our team does the installation and setup, and you choose the provider once we have checked compatibility.
What if I need something extra in the system?
Any extra implementation is assessed with our development team, who will quote a new cost. We are available to bring your business into the system with the best possible flexibility and speed.
How does support work?
There is a help center and an area to open and follow requests in the system, plus guidance from the team during setup. The duration and scope of support are stated in the proposal.
Next step
See the system with your clinic's brand.
A demo of about 15 minutes. You show us how you work today and we show you how it would look.
Book a demo